BenTel warrants this product, to the original purchaser or gift recipient, to be free from defects in workmanship and materials under normal use and service, for a period of one year from the date of purchase. BenTel further warrants the infrared heating elements, to the original purchaser or gift recipient, for a period of two additional years from the date of purchase.
Shipping: BenTel shall bear the cost of return shipping and repair, or replacement if, during the first 90 days, there is a defect in workmanship or materials. Thereafter, customer shall bear the cost of return shipping and BenTel shall repair or replace any defective part including all labor for a period of one full year from date of purchase.
Extended infrared element warranty: For an additional 2 year period, BenTel shall warrant the infrared elements in the heater to be free from defects in workmanship and materials under normal use and service, and shall supply at no cost to original purchaser replacement elements as required to maintain product in food working order.
All warranties implied by law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the warranty set forth above.
Some jurisdictions do not allow limitations on the length of the implied warranty, so the above limitation may not apply to you.
In no event shall BenTel be liable for any incidental or consequential damages, loss of profit, or medical expenses caused by any defect, failure, misuse, or malfunction of the product.
Some jurisdictions do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The company will not be responsible for damages or losses, direct or indirect, caused by misuse, abuse, accident, negligence, conditions of transportation or storage, or failure to follow instructions. The company will not be responsible for any statements that are made or published, written or oral, those are inconsistent with this written warranty, or which are misleading or inconsistent with the facts as published in the literature or specifications by the company.
This warranty is invalid if the factory-applied serial number has been altered or removed from the product.
WARRANTY CLAIM PROCEDURE:To obtain warranty service customer must: